Small companies urged to harness power of media to battle recession
A rallying cry is being issued to the UK’s 4 million small firms to harness the power of the media to protect and grow their business in 2010.
That is the plea of leading North West based SME specialist public relations firm Artemis Media. Director Ben Pinnington said with an estimated 26,000 small firms due to go bust in 2010 owner managers needed to grasp how the media can help them battle through the recession and beyond.
Harness the power of the media
“2009 was a bloodbath for the private sector,” he said. “I see many small businesses and am concerned that too many shun the media without grasping how it works or how interested it is in them. Bosses can worry that any investment in media relations is a waste of valuable resources. However astute businesses respect the media and its ability to inform opinions, for better or worse. Look around you and see how the media is crammed with organisations and products promoting themselves. Harnessing the media's power to communicate to mass audiences is hugely valuable. Just as good publicity is essential to the careers of big businesses, Hollywood actors, rock stars and politicians, so it is to a small firm. Tell the media about your successes, your new clients, deals, products, services and staff. A well organised PR firm will be able to prepare press releases which communicate this information in a news format that journalists will expect and respect. Critically providing you target the media your customers and clients consume you will win business and grow your reputation – and that's definitely good news.”
Pinnington urged small firms to see how interested the media is in them.
“Your local and sectoral trade media are geared up, ready and waiting to hear from your business and how you are performing,” he said. “It really is an open goal ready and waiting to blasted home. Using the media immediately enables you to communicate directly to your target customers. If you have something new and interesting to say you should promote it and shout it from the rooftops. The media is the most powerful influence on the public today and critically one of the most cost effective ways of promoting a small firm.”
Make sure you manage the media
Pinnington said knowing how to manage the media is vital particularly if your firm is hit with negative news.
“Having in-house or out sourced PR support could be absolutely indispensible if you firm is hit with bad news such as accidents, job losses or customer dissatisfaction,” he said. “Being able to communicate your side of the story is vital in crisis management. Moreover issuing consistent good news helps build a solid reputation for the business to act as a defence against bad news. But the key point is that PR can pay handsome dividends on investment for small firms. How much business does the PR campaign need to generate to pay for itself? Moreover having a consistently high media profile will make you more competitive with your rivals. And you can use a pr campaign to give your target customers a clearer idea of who you are and what you do. Furthermore don’t underestimate the morale boosting, motivational value of PR. When I visit small firms I frequently see media coverage pinned up around offices giving staff pride and prestige. You and your staff may really enjoy promoting the business in the media.”
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