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How to create a positive workplace

January 23, 2018

Building a business isn’t just about making money. It’s about building a workplace that people want to be part of. Whether you are building a new business or part of an existing one, you can and should take steps to make the culture of the workplace a positive one. In this article, I’ll discuss some […]

How to manage staff holidays

January 22, 2018

All workers are entitled to receive a minimum of 5.6 weeks’ paid annual leave. Whilst this is a benefit for staff, employers can find themselves struggling to manage staff holidays around their business needs. Even large companies can find managing holidays difficult, for example, Ryanair’s recent flight cancellations were caused by too many pilots booking […]

5 Ways small businesses can implement a successful CSR program

January 19, 2018

When it comes to implementing an effective Corporate Social Responsibility (CSR) strategy, small business leaders can often feel overwhelmed. However, CSR activity shouldn’t be reserved just for the big players. Small businesses can also enjoy the benefits a good CSR program can bring.

10 of the most common workplace accidents and injuries

January 18, 2018

There are hundreds of thousands of accidents – many of them serious – in workplaces every year. That’s why it’s so important for every small business owner to take the proper precautions. Of course, even the best prepared among us can still fall victim to accidents at work. But to be forewarned is to be […]

Getting started with Google AdWords – A Step by Step guide for small businesses

January 15, 2018

A lot of small businesses start using AdWords in the hope that it will help them increase sales with small investment. This isn’t true. Yes, AdWords can help you increase sales but only with the right investment. To get the return on investment you’re hoping for, you will need to set up your account properly […]

How to overcome your speaking nerves by turning fear into your friend

January 11, 2018

When you’re starting a new business or part of a small team, public speaking is an essential skill and yet one that many of us fear so much. As a small business owner you need to be the face of your own business and being able to impress rooms full of people will open lots […]

The best UK cities for co-working

January 10, 2018

A new study examining 18 major UK cities reveals; Edinburgh is the most popular city for co-working spaces Leeds and Bristol are the next best. Brighton & Hove named as least favourable city. London near the bottom of the rankings.

5 Ways to make your blog content SEO-friendly

January 5, 2018

Blogging is something a lot of small business owners do. When it’s done well it can be a great low-cost way to reach out to potential customers. However, many new businesses can find that the effort they put into their blog isn’t as well rewarded as they’d hoped. So to help you realise all the […]

A Guide to employee perks and benefits for small businesses

January 4, 2018

As salaries, working hours and development opportunities are becoming more aligned from business to business, offering staff perks, benefits or incentives is a way of attracting, and retaining, talent. Glassdoor, the career site, say that 57% of all workers rate perks and benefits as one of the top factors they consider when deciding whether to […]

5 ways small businesses can effectively communicate brand messages without big budgets

January 3, 2018

The number of businesses in the UK is at a record high. It’s exciting the country is a fantastic place to start a business, but, it also means today’s business landscape is more competitive than ever before. With lots of competition for customers it’s imperative you find ways to stand out in a crowded marketplace […]

How small businesses can encourage mothers returning to work, and why this makes business sense

December 20, 2017

Over 99% of businesses in the UK are small and medium enterprises and, according to Wasp Barcode’s annual State of Small Business Report, 50% of small businesses say hiring new employees is the top challenge they face. ‘Parents’ represent a great pool of talent; however they seem to not be noticed by many small businesses. In fact, […]

9 of the Best & Fastest ways to improve your website results

December 19, 2017

The majority of startups and small business owners recognise the power of digital marketing and that having a website is a must have. With limited funds and marketing budgets, the majority of small business owners tend to buy their website from a creative agency or designer that does everything. However, as Tim Butler, founder of […]

3 Top Tips for a dynamic December

December 13, 2017

The Christmas holiday season is eagerly anticipated. But the forthcoming festivities mean that the number of working days in the month is curtailed – and at a time when planning for the new business year makes life busier than ever. So how can you maximise available working days to ensure a fully relaxing festive period? […]

Get your telecoms in order for the holiday period

December 12, 2017

Christmas is fast approaching and if you started a business in 2017 this may be the first Christmas period you have experienced as a business owner. It’s therefore important to starting think early about your telecoms and your customers over the festive season. If you don’t plan now, you may find that rather than having […]

Intelligent Customer Service: How AI is transforming experience of customers

December 8, 2017

The growth of AI is set to be one of the most disruptive technologies in the coming years for businesses of all sizes. Even in these relatively early days of AI, it is already affecting customer experience. The younger generation have grown up in a world where they are used to a quick and effortless […]

How to harness the power of Google for your business

December 7, 2017

Google is the world’s most popular search engine, controlling 79% of the market share and dealing with 3.5 billion searches every day. The power of Google is staggering, but many businesses aren’t fully harnessing this power. To help ensure you’re not missing out, we’ve asked Tim Butler, founder of Innovation Visual to outline how you […]

5 Key employment law issues that should be on every business’s radar in 2018

December 5, 2017

From the removal of tribunal fees to widespread claims regarding sexual harassment, 2017 has been a busy year in employment law. Although employers might hope for a quieter 2018, it’s looking likely that there will be a number of issues that are prevalent throughout the year, amid the on-going uncertainty of Brexit. With this in […]

Why recognition and reward matters for small businesses

December 1, 2017

Every business, regardless of size, scale or industry wants to get the best from its people. When people work hard, it logically follows that output goes up. The idea of achieving that through incentives is not a new one, but from the outside, it seems that a defined recognition and reward program is reserved for […]

A Startup’s guide to effectively using promotional materials

November 27, 2017

Making the leap into starting your own business takes a lot of bottle and brings a lot of new challenges. Those early days, as you work to drum up business and generate new customers, will be among the hardest you face. Making sure that your business stands out in your niche is crucial to your […]

How NOT to Network – 7 Business networking mistakes to avoid

November 24, 2017

When you start your own business, one of the first things you need to do is to start promoting it and finding customers? Depending on the type of business you are in, one age-old and sure-fire way to build relationships is through networking. However, if you are to enjoy the full rewards of networking you […]

Why cyber-attack recovery isn’t just an IT problem

November 21, 2017

Talking about the ominous threat of cyber-attacks these days has a whiff of closing-the-stable-door-after-the-horse-has-bolted about it. Cybercrime is out there and it’s happening right now to organisations of all sizes, in all sectors, all over the world. Hacks are more sophisticated, viruses are more widespread and systems are more vulnerable than ever. If the great […]

How a social conscience can help small businesses attract the people they need

November 20, 2017

By 2020, millennials will comprise more than 50% of the total workforce, according to PwC. This generation is radically different to any other, with new tastes, preferences, and expectations – and we’re not just talking about selfies. With millennials shortly to make up the majority of the UK’s workforce, businesses need to understand what motivates […]

What employers need to know about hiring staff from overseas

November 16, 2017

In all businesses, the focus is on employing the right person for the role. When the person you intend to hire is not a UK citizen, you need to be aware of the legal requirements to ensure you stay on the right side of the law. If you get things wrong you could be fined […]

Why you should consider a second broadband line for your business

November 15, 2017

Redundancy is a word many businesses would prefer to avoid, except for those businesses where redundancy means the inclusion of components to safeguard against the failure of vital equipment/services. For example, radio stations build in redundancy at every level of their business that involves broadcasting their content: back-up microphones in studios; back-up studios; back-up transmission […]

10 tips to help you choose the right telecoms package for a start-up

November 9, 2017

As a start-up business you have a lot to think about but not a lot of time. Although a phone line and broadband connection are essential, you may feel that ‘all the providers are basically the same’ – so are tempted to just go with the telecoms provider that’s the easiest or the cheapest. If […]

DBS checking employees – 6 tips to make sure you get it right

November 2, 2017

Whether you are a small or large business owner, it’s likely you will welcome any method that cuts down the level of effort and time needed to successfully perform a given activity. Employee recruitment and security checks can be time-consuming and laborious, so it’s helpful to know whether there are quicker routes that will benefit […]

How to use stories to make your business communication memorable

November 1, 2017

From primitive cave-paintings, etched long before words were first recorded, to modern-day classics such as Harry Potter, the power of stories has been used to move people. Stories we heard as a child – whether it is Aesop’s Fable of the Hare and the Tortoise, or fairy tales such as Cinderella – can create created […]

Setting up an induction process for new employees

October 30, 2017

Once the recruitment process has completed with your chosen candidate accepting your job offer and agreeing their starting date, this should not signal the end of your plans for the new recruit. To give the new employee the best opportunity to flourish you should set up an induction process. But what is an induction, or […]

Onsite & Offsite SEO: How to optimise your output

October 25, 2017

For startups and small businesses, getting down to the nitty gritty of SEO can be incredibly daunting; there are over 200 signals that Google looks for when ranking your website, and few small business owners will even have ever heard the term ‘offsite SEO’ before. With attracting customers to your website becoming an ever-more crucial […]

8 Ways to turn buyers into loyal customers

October 12, 2017

In marketing, there a million ways to reach your customers. You can go big with a billboard, or far with a Facebook post, targeting potential customers city-wide, nationwide and globally. The internet has allowed us more reach than ever before, and while powerful, this means that we can easily lose the humanity of our marketing. […]

Creating a proactive mental health strategy for your business

October 10, 2017

According to Unum UK’s “Mental health as a workplace asset” report in partnership with The Mental Health Foundation and Oxford Economics, 15 percent of UK employees – 4.9 million people – are affected by common mental health conditions such as anxiety and depression. Such issues are fast becoming a top priority for businesses both large […]

How to spot, and respond to, mental health problems in your business

October 10, 2017

Each year around ten million adults in the UK will experience mental ill health, meaning one in four of us will experience a mental health issue at some point in our lifetime. Over the past decade, mental health awareness has accelerated, and more and more employers now understand that mental health is not only a […]

Why the human touch is crucial when it comes to customers

October 5, 2017

Customer service is accelerating towards ever greater automation. In some sectors we’re already seeing chatbots and virtual assistants transforming the customer experience. But at what point do the cost efficiencies that technology provide become less compelling, and can the human touch ever be fully replicated or replaced? We asked Chris Cullen, head of sales and […]

Small Business and AI: Now, Next and Future

October 4, 2017

The kind of technological disruptions we are seeing raise questions for businesses of all sizes. What will work be like in the future? How will organisations adapt? How will they navigate their way to the ‘next horizon’? How small businesses, in particular, respond to the challenges and exploit the benefits of smart technologies such as […]

‘The ideal leader’ – Is there such a thing? What are the qualities of great leaders?

September 29, 2017

Some people say that the ‘ideal leader’ is a myth. They argue that there are leaders that suit some situations but not others. The notion of ‘good’ leadership is always relative to the need. There is no single ideal leader. Yet there is a common theme to good leadership: access to a particular set of […]

7 Tips to help you find the perfect office and create a great new workspace

September 21, 2017

In recent years, co-working space or a small office in a serviced office environment has been where many young businesses establish themselves. But for those who are outgrowing space with new staff and new capital, it may be time to look towards a permanent office address. So where do you start? What do you look […]