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With age comes wisdom, but all too often in the business world, hubris can come along for the ride too.

After finessing business decision making for decades, executives naturally begin to conclude that their specialised knowledge, expertise and business skills mean that they always know the best way to solve a client problem, to win a major account, or to drive a workplace innovation.

After all their past successes confirm this. Subconsciously survivorship and confirmation biases are at work; good decisions are reinforced, and poor ones are forgotten – which distorts their real importance.

So, can these experienced executives learn something from Millennials? Absolutely! Continue…

Starting up and growing your own business can be extremely exciting and exhilarating, but it can also at times be quite lonely and overwhelming, particularly if you don’t have a business partner to share the experience with. When you are sitting alone at your desk it can be hard to know where to turn for advice and support.

The good news is there is fantastic solution to this. That is to create your own support team that you can call on whenever you need to for help and advice, and even sometimes simply for encouragement and motivation and a friendly chat.

Here’s how to do it: Continue…

As a business owner, you’re also a business leader. And therefore, in order for your start-up to grow and develop beyond a one-man-band, there will come a time when you need to be able to lead other leaders within your business.

To do this successfully, you’ll need to develop a whole new set of skills and ways of operating because leading leaders is not simply a question of knowing what needs to be done and telling others to do it.

Instead, you will have to guide those leaders and inspire them to inspire their teams to deliver the results you need. When you can do that – you are a Super Leader.

To help you become a leader of leaders, in this article, Jean Gamester reveals 3 key steps, you’ll need to take; Continue…

The US Marines are world-famous for their exacting standards and ruthless efficiency. The conditions they operate under might be very different from those we see in the commercial world, but there are very valuable lessons that businesses can learn from the Marines.

Here, James Bowen and Brian MacNeice, authors of Powerhouse – Insider accounts into the world’s greatest high performance organisations – explain what your business can gain by studying the strategies and tactics of the US Marines. Continue…

As a business owner, you will no doubt, face some of the common team challenges experienced by many businesses today. When you do face these problems, you will need to know how to overcome them if you want your team to deliver.

We all know that dysfunctional teams are not successful. They will become de-motivated and in turn deliver poor results.

So, here’s how to take the pain out of meetings, handle tricky conversations and solve those perennial communication problems once and for all. Continue…

If you were to survey a group of entrepreneurs about why they started their business, I’m sure you would get a huge variety of interesting answers. Of course many of them will have been motivated by money, but I would bet that one of the most popular reasons would be a desire to create something meaningful for themselves.

The prospect of taking control of your own destiny and being your own boss is a powerful motivator. I personally spent years as a Wall Street trader but found that the money I earned and lost just became numbers that had very little meaning to me.

Chasing money felt like an empty pursuit, and deep down I really wanted to start and run my own business, be the boss, and build stuff that I could actually point at. Continue…

Human history provides countless examples of leadership be it in the political, economic or military sphere. But no two leaders are alike and some leaders have left a far more distinctive mark on history than others.

To lead other people you need to be able to communicate clearly. Indeed, many successful leaders such as Winston Churchill have been able to inspire others through the power of the spoken word.

But inspiration also requires another ingredient besides communication. It requires a vision.

Continue…

Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he turns up, you don’t expect him to build a hypothetical model of the structure of your pipework and work on that, leaving you to sort out the actual problem yourself. You expect him to get stuck in and repair the pipe – don’t you?

Yet this is exactly what business owners often do when tackling the issue of building their teams. Continue…

Firing staff is never easy. But if you have decided to run your own business then this will be part of what you will be required to do.

Here’s how to conduct positive feedback conversations with staff and effectively manage employees that aren’t performing satisfactorily; Continue…

Organisations are collections of human beings and the success of our businesses are grounded in our relationships with each other and with our customers.

As business owners, we might have a great vision, incredible ambition, a clear sense of purpose and construct the best strategy in the world, but if we have poor quality relationships inside and outside the business, ultimately, we will probably fail.

With building strong relationships being central to achieving our business goals, Dr Alan Watkins, author of 4D Leadership, reveals how leaders can do this better; Continue…

Recruitment can be a tricky process for any business. Figuring out where to source candidates, considering what to include in the job ad, and trying to decide what salary bracket should be offered can make the process more delicate than you may initially think.

Here, Shweta Jhajharia, of The London Coaching Group takes a fresh approach to recruiting for your small business. It’s counter-intuitive, but she reveals how advertising a job with a lower salary can actually attract more applicants for your vacancies, and how you can use this approach to attract high-potential, ‘ugly ducklings’ to your team. Continue…

Business growth can be characterised in several ways – sales, profit, employees…. and looking to make the business scalable and capable of achieving sustainable profitable growth is a fully understandable objective.

However, whichever way you look at it, the underlying driver is likely to be that the founder wants to look beyond funding his or her lifestyle and start seeking value creation. Continue…

Employers and employees talking to each other is a good thing… right? Of course it is, but only if they’re actually listening. Key to the success of any start-up is effective communication between everybody in your team. But that means more than merely ensuring that all your staff know what’s required of them.

An employee can often feel their role is that of a worker bee, and all that’s asked of them is to get on with it. While this relationship can work to an extent, it usually results in frustrated staff because they know the business and can see how to improve aspects of their work, but there’s no outlet for them to share their unique understanding, insights and ideas.

So, if you’re starting a business, (or running an existing business), and want to harness the full talents of all your staff, you need to learn to listen actively.

Continue…

Companies often look to improve collaboration in order to help streamline their processes and encourage strategic pace in their organisation. Collaboration is seen as an important element in helping organisations approach their customers and industry from a more judicious standpoint, rather than striving to get ahead by mere speed.

Effective collaboration is much more than just ‘working together’ – it’s a strategic choice too. But what does this mean for start-up businesses? We asked William Buist, founder of xTEN to answer some common questions business start-ups ask about collaboration; Continue…

The path from initial interest to confirmed sale hardly ever runs smoothly, especially in today’s tough marketplace.

When sales targets are high and prospects are scarce, it’s essential for salespeople to hone their skills and fine tune their approach for a successful close.

There are many organisational challenges facing salespeople, but most of these can be whittled down to three main root causes;

  1. A lack of sales staff motivation,
  2. Failure to maximise sales capability, and
  3. Inefficient management of the sales pipeline.

To help you close that sought-after sale, here are three key areas to focus on; Continue…

It is often noted that a business is nothing without its people, but how do small business leaders create a winning team when their time and resources are often taken up with getting the business up and running?

The key is to remember that a great team with an average plan will be far more successful than an average team with a great plan. A great team is one that shares a common goal, its members are engaged and work within an environment of support and trust. Employees who are engaged and feel supported are more likely to be loyal and motivated. Continue…