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  • Building your influencing skills and mastering the art of persuasion

    As a business owner, you are often the face of the business at every turn. Whether you’re dealing with customers, suppliers, partners or staff, what you do matters and sets the tone for your whole…

  • The seven steps of selling – understand the sales process and close more deals

    If you can develop a better understanding of the selling process, you’re more likely to make those all-important sales. And by knowing more about the seven specific steps you need to take before you can…

  • Why 95% of your website visitors don’t buy, and how you can fix it

    If you’ve been involved in running a website, you’ll know that it’s relatively “easy” to get eyeballs on your site. Throw money at it and they will come. But, it’s getting those visitors to take…

  • 21 killer ideas to get free publicity for your small business

    Free publicity is a great way to spread the word about your business. If you can get your business featured regularly in the newspapers, magazines and websites your target audience reads, it brings your business…

  • 5 ways data analytics can help you generate more leads

    Lead generation is absolutely crucial to identifying potential customers that are interested in your business’s products and services. With online leads coming from various sources such as search engines, email marketing, banner advertising and social…

  • Become a better negotiator – 5 steps to asking powerful questions

    Negotiations are something all of us need to do every day. Whether it is securing a sale, negotiating a discount with a supplier or simply making arrangements with friends and family (children make particularly good…