The saying goes we hate to be sold but love to buy. However, the same can be said for how people feel about being involved in selling. We all love to help people buy but only a few feel comfortable with being seen to sell to someone.
In the past, this worked well, as the “sales” team were primarily responsible for doing the legwork knocking on doors and finding people to sell to. The trade-off for the company culture was that some individuals in the sales team then behaved like minor gods expecting all to fall before them. (more…)
Why does your company do what it does?
If you’ve thoughtfully identified this motive, you have probably embedded it in statements of your business mission, vision, and values.
These documents are akin to the ten commandments – guidelines that suggest how to act in the course of delivering your products or services. They are foundational to any corporate culture. (more…)
Improving company culture is at the top of the agenda for most modern day businesses, as more employers are coming to appreciate the role it plays in attracting prospective employees.
However it is not as simple as placing a ping-pong table in the staff room; a company culture needs to be fostered over time. To foster a better culture businesses need to take a multifaceted approach that demonstrates genuine commitment to equality, transparency and valuing employees. (more…)
What constitutes ‘fun’ at work, and why is ‘fun’ in the workplace deemed essential anyway? And more crucially for business owners, does having a fun workplace bring real benefits to the business?
We asked change consultant, Philip Cox-Hynd to share his experience and reveal the 9 Do’s and Don’ts of building an open and honest work culture where employees feel valued and engaged. (more…)
Building a business isn’t just about making money. It’s about building a workplace that people want to be part of.
Whether you are building a new business or part of an existing one, you can and should take steps to make the culture of the workplace a positive one.
In this article, I’ll discuss some of the challenges that workplaces face, why it’s important to focus on workplace wellbeing and how to change your workplace for the better. (more…)
The US Marines are world-famous for their exacting standards and ruthless efficiency. The conditions they operate under might be very different from those we see in the commercial world, but there are very valuable lessons that businesses can learn from the Marines.
Here, James Bowen and Brian MacNeice, authors of Powerhouse – Insider accounts into the world’s greatest high performance organisations – explain what your business can gain by studying the strategies and tactics of the US Marines. (more…)
People learn through observing others – how they act, how they react, how they make others feel. They do it so they can work out how to be successful, or to survive. They do it so they can emulate them, or avoid their mistakes.
When we are leaders, it means they are observing us and making judgments about whether to be like us, or not.
As a business leader, your actions can have a profound effect on your business. Not only does it set the tone for your company culture but it shapes how you and your business are viewed by potential customers and partners.
You therefore need to ask yourself, ‘What can I do to be the kind of person that people want to emulate and do business with?’
For many business owners and entrepreneurs, it can be hard to motivate your employees and encourage them to perform to optimal levels, especially when resources are limited.
Olympics athletes not only have to train extremely hard but are also faced with huge financial burdens and limited resources and often rely on sponsorship to maintain a standard of living. Yet, Team GB still enjoyed great success at the London and Rio Olympics!
So what are the real reasons for their success? How did they manage to bring the country together, and more importantly, how can their winning success help you turn your business into a winner? Adam Strong reveals the secrets of creating a winning culture; (more…)
Launching a startup is weird. You have a big idea driving you, with lots of small things to do to get going.
You don’t necessarily have lots of business coming in or staff on board yet, but still you have to run this fledgling business the way you are going to run your future super-successful business.
The way you behave, now, at the start, will set the scene for what your business will be like in the future. This is where being a good customer comes in. (more…)
If you can create a culture of learning, not blaming, in your business, you are more likely to see your business grow and flourish.
If you allow a blame culture to take hold in a business, staff will tend to hide, or even cover up, any mistakes. This attitude can often compound problems further. On the other hand, a learning culture encourages errors to be highlighted so everybody can learn lessons from them.
To help explain the benefits a learning culture brings to your business, and how you can instil such behaviour in your team, we asked Justin Hughes, author of The Business of Excellence: Building high-performance teams and organisations to share his experiences and to explore a few of the key issues around a learning culture; (more…)
As a leader, it’s your job to decide what kind of behaviour you would like in your organisation. But, how do you find your own style as a leader and set the tone for everybody who works with you?
Here, Kate Mercer, author of ‘A Buzz in the Building – how to build and lead a brilliant organisation’, looks at different styles of business leaders and explores the concept of partnership at work as a guiding principle…
Companies often look to improve collaboration in order to help streamline their processes and encourage strategic pace in their organisation. Collaboration is seen as an important element in helping organisations approach their customers and industry from a more judicious standpoint, rather than striving to get ahead by mere speed.
Effective collaboration is much more than just ‘working together’ – it’s a strategic choice too. But what does this mean for start-up businesses? We asked William Buist, founder of xTEN to answer some common questions business start-ups ask about collaboration; (more…)
It is often noted that a business is nothing without its people, but how do small business leaders create a winning team when their time and resources are often taken up with getting the business up and running?
The key is to remember that a great team with an average plan will be far more successful than an average team with a great plan. A great team is one that shares a common goal, its members are engaged and work within an environment of support and trust. Employees who are engaged and feel supported are more likely to be loyal and motivated. (more…)