Point of sales systems have been around for hundreds of years, and for most of that time they were not much more than a cash drawer and calculator. That was until now – huge leaps in technology have taken the humble till a long way forward in the last few years.
Today, point of sale systems can do so much more. They can feed data on sales straight to your accountant, keep track of stock levels and even find your best sales person.
Not only have all of these features come in with technological advances, but the price of a POS system is also now more affordable, lifting some strain from smaller businesses.
A till has become the cornerstone of a business, and that also means that if it falls short it can also send your business into disarray – so it is important to choose a system that really works for you. Here are some key points to consider when trying to find the right till option for your business. (more…)
Let’s start with a sobering statistic: Retailers opened the lowest number of new stores in the last 5 years in the first half of 2016. What’s more, 15 stores pulled down their shutters for the last time every day. Altogether, that means nearly 2000 more stores were closed than opened in that six-month period.
Today, as bricks and mortar shops seem to struggle more than ever before, embracing online has become all the more important. Even retail giant IKEA, who for a long time stuck to their bricks and mortar roots and resisted expanding its online presence for years, has recently announced that they will be launching a Click & Collect solution.
So how can smaller retailers take advantage of the changing ways we shop? (more…)
Customer-centricity is one of the hottest topic in business today. Across the world, companies of all sizes are looking for new ways to become more customer-centric in order to give themselves a competitive advantage in a decreasingly loyal marketplace.
Unfortunately, however, for many businesses the phrase “give them an inch; they’ll take a mile” is all too appropriate when it comes to customer-centricity. By striving to accommodate their customers wants and needs they leave themselves open to a proportion of their clients who will take advantage.
Get the balance wrong and give customers too much power and you will find yourself in a situation that is completely unsustainable in the long-term. (more…)
Ecommerce enjoyed a big year in 2015, with figures indicating that online retail sales in the UK topped £60 billion over the 12 months.
As consumers become increasingly comfortable with purchasing a wide range of products and services online, and with smartphone-based shopping expected to surge, the coming years are looking even brighter for e-tailers.
But, what does 2016 have in store for B2C ecommerce?
Following on from last year’s very popular 5 e-Commerce trend predictions for 2015 we’ve asked Ian Gordon of iWeb to take a look at the trends that will define the year ahead, and the opportunities that online retailers simply can’t afford to miss.
Since its introduction in the UK just af ew years ago, contactless payments have quickly become a popular way to make low value purchases on debit and credit cards.
In October 2015, more than 10 per cent of all card transactions were made by contactless cards ; a year before, the figure was less than 4 per cent.
Supermarkets have been among the most voracious early adopters of ‘tap and pay’ technology, but that doesn’t mean the solution is only for large retailers or chains. The situation is fast approaching where consumers expect to pay with a tap of their card, and smaller retailers will begin to look behind the times if they can’t provide this option for their customers.
With contactless payments set to increasingly become the norm as consumers look for convenient ways to pay, we asked James Frost, UK CMO, Worldpay, to explain why small businesses should integrate contactless into their retail operations and to give some advice on how best to do it. (more…)
If your new business makes a product that you want to sell to the general public, then one of the most important factors in your future success will be great distribution.
Inventing the best product in the world that will genuinely change people’s life is actually just the start of the process. It doesn’t mean anything unless people put their hand in their pocket and hand over money. And in that respect you have two problems to overcome: getting them to know about it, and getting them to buy it.