Many small businesses and startups are quite agile. The relatively simple structure of most small businesses means they are well placed to adapt to changing market conditions, the ever-increasing pace of working life and evolving customer needs.
If everyone in the business is empowered to act in the interests of your customers, you’ll find that the decisions they make and the work they do is likely to have a real impact on customer satisfaction and loyalty.
To make sure that your people are empowered to act, you need to ensure they are up-to-date with key business activities. One of the best ways you can keep everyone updated is through a simple daily huddle. (more…)
We call the best leaders for the 21st Century, Transpersonal Leaders. They lead beyond their ego, are radical, ethical and authentic whilst emotionally aware and caring, yet focused on performance enhancement and sustainability.
There are many differences between being a senior corporate executive of a large company and running your own small business (I know, I have done both) – but leadership is not one of them. (more…)
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Running your own business can be very enjoyable, if also fraught with potential distractions. You must make sure that you stay focused while instilling the same attitude in any employees that you have brought under your wing. However, software can help ease both responsibilities for you.
Here are some great examples of tools that can help you manage your corporate time, cut out administrative errors and, ultimately, maximise your workforce’s productivity and output. (more…)
The US Marines are world-famous for their exacting standards and ruthless efficiency. The conditions they operate under might be very different from those we see in the commercial world, but there are very valuable lessons that businesses can learn from the Marines.
Here, James Bowen and Brian MacNeice, authors of Powerhouse – Insider accounts into the world’s greatest high performance organisations – explain what your business can gain by studying the strategies and tactics of the US Marines. (more…)
As a business owner, you will no doubt, face some of the common team challenges experienced by many businesses today. When you do face these problems, you will need to know how to overcome them if you want your team to deliver.
We all know that dysfunctional teams are not successful. They will become de-motivated and in turn deliver poor results.
So, here’s how to take the pain out of meetings, handle tricky conversations and solve those perennial communication problems once and for all. (more…)
Workplace diversity is a term which relates to the people who work for an organisation. It is often spoken about with reference to equal opportunities, and the two are intrinsically linked, but have varying perspectives.
Providing equal opportunities means ensuring that no individual is treated less favourably on the basis of who they are – that all decisions taken in relation to them are based on fact and merit alone.
So what are the benefits of workplace diversity to a small business and how can you achieve it? This guide provides you with the necessary advice. (more…)
When a member of your staff takes a holiday, do you feel like you’re the one having a break? While they’re away, does your time at work feel less stressed? Do things run more smoothly? Is being at work just more enjoyable? And does the workplace in general seem lighter? Do the people around you seem more contented, even though they’re taking on the workload of their vacationing associate?
That can’t be right.
Well it’s not. And you need to do something about it. Otherwise, you’re effectively paying someone to sabotage your business. But how do you fix it? (more…)
Companies often look to improve collaboration in order to help streamline their processes and encourage strategic pace in their organisation. Collaboration is seen as an important element in helping organisations approach their customers and industry from a more judicious standpoint, rather than striving to get ahead by mere speed.
Effective collaboration is much more than just ‘working together’ – it’s a strategic choice too. But what does this mean for start-up businesses? We asked William Buist, founder of xTEN to answer some common questions business start-ups ask about collaboration; (more…)
It is often noted that a business is nothing without its people, but how do small business leaders create a winning team when their time and resources are often taken up with getting the business up and running?
The key is to remember that a great team with an average plan will be far more successful than an average team with a great plan. A great team is one that shares a common goal, its members are engaged and work within an environment of support and trust. Employees who are engaged and feel supported are more likely to be loyal and motivated. (more…)
One of the big problems for businesses today is that fewer than 20% of employees are fully engaged at work. This is, of course, a huge waste; for the individual, the team and the company.
As a company, you pay for 100% of employees agreed work time. If your employees are not fully engaged, this means you are only getting a small part of their paid-for capability – and they are not fully valuing their own time.
So how can you improve employee engagement in your business and what benefits will it bring?