Redundancy is a word many businesses would prefer to avoid, except for those businesses where redundancy means the inclusion of components to safeguard against the failure of vital equipment/services.
For example, radio stations build in redundancy at every level of their business that involves broadcasting their content: back-up microphones in studios; back-up studios; back-up transmission links; back-up power. Having these back-ups in place ensures the station can stay on air when some technology fails.
If your business relies on access to the internet, Nolan Braterman of Frontier Voice and Data argues that you should have a redundancy plan, to ensure your business doesn’t suffer when there is a broadband outage.
As internet access becomes increasingly universal, more and more businesses are turning to cloud phone systems (also known as PBX, virtual or internet phone systems and VoIP) instead of traditional landlines.
The benefits of a cloud phone system are numerous – they’re more flexible, allowing team members to make and receive calls without being tied to their desk, and they’re often more cost-effective for smaller businesses.
If you’re thinking of moving to a cloud phone system, or setting up your first business phone system, this guide will help you to work out which features you’ll need, and what to look out for when choosing a phone system supplier. (more…)
To some extent we are all caught in a telecoms trap. Whether you are in services, retail, or manufacturing your start-up or small business must have some form of telecoms.
This gives some suppliers an opportunity to bamboozle customers with jargon and complicated long-term contracts. It can even get to the point where when you have a query and consider moving supplier you are promptly told, “sorry you are still under contract.”
But are you really always bound by such a contract, and do you have any options to get out of a telecoms contract you aren’t happy with?
We asked Dave Millett of independent telecoms brokerage, Equinox, to give you the inside-track on business telecoms contracts; (more…)